Terms & Conditions

For the purposes of this Agreement, the following terms carry the meanings defined below:

• "Platform" means the madu54 website (https://madu54.cam), mobile-optimized interface, and all associated gaming services operated by madu54.
• "Account" means the individual registered user account created by you on the Platform through which you access gaming services.
• "Balance" means the total funds held in your madu54 Account, including real-money funds and any applicable bonus credits separately designated.
• "Bonus Funds" means any promotional credits, free-spin equivalents, or bonus amounts credited to your Account by madu54 pursuant to an active promotion, which are subject to wagering requirements before withdrawal.
• "Real Money Funds" means deposits made by you in Indonesian Rupiah (IDR) via accepted payment methods, free of any wagering restrictions unless otherwise specified.
• "Wagering Requirement" means the total amount of real-money turnover required on eligible games before Bonus Funds, or winnings derived from Bonus Funds, may be withdrawn.
• "KYC" means Know Your Customer identity verification procedures, including document submission, that madu54 may require at any time to confirm your identity, age, and source of funds.
• "Prohibited Jurisdiction" means any country or territory in which accessing or using online gambling services is expressly illegal under applicable local law.
• "Applicable Law" means all laws, regulations, directives, and binding guidance applicable to the operation of the Platform and to your use thereof.
• "Force Majeure" means any event beyond the reasonable control of madu54, including but not limited to natural disasters, acts of government, internet or telecommunications outages, cyberattacks, or financial market disruptions.

Access to and use of the madu54 Platform is restricted to individuals who satisfy all of the following eligibility criteria simultaneously:

• You are at least 21 years of age. madu54 strictly prohibits access by minors. By registering an Account, you represent and warrant that you have attained the minimum age requirement.
• You are accessing the Platform from a jurisdiction where online gaming is not expressly prohibited under applicable local, national, or international law. It is your sole responsibility to verify whether participation in online gaming is lawful in your jurisdiction.
• You are acting on your own behalf and not as a representative, agent, or trustee for any third party.
• You are not a current employee, contractor, officer, director, or immediate family member of an employee of madu54 or any of its affiliated entities.
• You have not previously had an Account closed, suspended, or terminated by madu54 for breach of these Terms & Conditions or any related platform policies.
• You are not subject to any self-exclusion agreement — whether registered with madu54 or any third-party responsible gaming registry — that would prohibit you from accessing gambling services.

To access real-money gaming services on madu54, you must register a single Account by providing accurate, current, and complete information. The following conditions govern Account registration and maintenance:

• One Account Per Person: Each individual may hold only one registered Account on the Platform. Duplicate Accounts are prohibited and will result in permanent suspension of all associated Accounts and forfeiture of balances therein.
• Accurate Information: You must provide your legal full name, valid email address, active Indonesian mobile telephone number, date of birth, and any other information madu54 reasonably requests. You must promptly notify madu54 of any changes to your registered details.
• Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. madu54 will not be held liable for any loss or damage arising from unauthorized access to your Account caused by your failure to secure your password.
• KYC Verification: madu54 may, at its discretion or as required by its compliance obligations, request identity verification documents including a copy of your National ID Card (KTP), proof of residential address, and/or a live selfie verification. Withdrawal requests may be withheld pending successful KYC completion.
• Account Currency: All Accounts are denominated in Indonesian Rupiah (IDR / Rp). madu54 does not support multi-currency Accounts at this time.

madu54 reserves the right to decline any registration application at its sole discretion without obligation to provide reasons for such refusal.

madu54 supports a comprehensive range of Indonesian payment methods to facilitate secure and efficient fund management. All transactions are processed in Indonesian Rupiah (IDR).

Accepted Deposit Methods: Bank transfers via BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, and OCBC NISP; and e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. madu54 reserves the right to add or remove payment methods at any time without prior notice.

Minimum Deposit: The minimum single deposit amount is Rp 10.000. Deposits below this threshold will not be credited to your Account and may be subject to a processing delay or return.

Deposit Processing: Deposits made via local bank transfer (BCA, BRI, BNI, Mandiri) are typically credited to your madu54 Account within 1–5 minutes during standard banking hours (Monday to Friday, 07:00–21:00 WIB). E-wallet deposits via OVO, DANA, and GoPay are generally processed in real time. madu54 is not responsible for delays caused by the sending financial institution or e-wallet provider.

Withdrawals: Withdrawal requests are processed to the verified bank account or e-wallet registered under your madu54 Account. The withdrawal destination must match the name on your madu54 Account. Third-party withdrawals are strictly prohibited.

• Minimum withdrawal amount: Rp 50.000 per transaction.
• Maximum withdrawal per transaction and per day may be subject to limits based on your Account tier and verification status.
• Standard withdrawal processing time is under 5 minutes for verified Accounts during banking hours (WIB). Processing times during weekends and national public holidays may extend to the next available banking day.
• madu54 reserves the right to conduct additional security checks on withdrawal requests, which may temporarily extend processing time. You will be notified via your registered contact details if additional documentation is required.

madu54 offers a range of promotional bonuses to both new and existing players. All bonuses are subject to the following general conditions in addition to any promotion-specific terms communicated at the time of the offer:

• Wagering Requirements: Bonus Funds must be wagered a specified number of times (the Wagering Requirement, stated per promotion) before any associated winnings may be withdrawn. Unless otherwise specified, the default Wagering Requirement for welcome bonuses is 30× the bonus amount on eligible slot games.
• Eligible Games: Not all games contribute equally toward satisfying Wagering Requirements. Slots generally contribute 100%, live casino games may contribute at a reduced rate (typically 10–20%), and certain game categories may contribute 0%. Game contribution rates are specified in each promotion's individual terms.
• Bonus Validity: Unless otherwise stated, Bonus Funds expire 30 calendar days from the date of credit. Expired Bonus Funds and any associated winnings are forfeited.
• One Bonus at a Time: Only one bonus promotion may be active on your Account at any given time. Attempting to claim multiple simultaneous bonuses will result in cancellation of the most recently claimed offer.
• Abuse Prevention: madu54 actively monitors for bonus abuse, including but not limited to coordinated wagering patterns designed to exploit promotional terms, use of low-risk betting strategies intended to meet wagering requirements without genuine gameplay risk, and collusion between Accounts. Any Account found engaging in bonus abuse will have all Bonus Funds and associated winnings forfeited and may be permanently suspended.
• madu54 Discretion: madu54 reserves the right to modify, suspend, or permanently discontinue any promotion at any time without prior notice. All promotional decisions by madu54 are final.

All games available on madu54 — including slots, live dealer casino games, togel (Indonesia's traditional numbers lottery), sports betting markets including bandar bola (football bookmaker) events, and mix parlay accumulator bets — are governed by the following general gameplay rules:

• All game outcomes are determined by a certified Random Number Generator (RNG) or, in the case of live dealer games and sports events, by real-world outcomes. madu54 does not manipulate game results in any way.
• Bets placed and confirmed by the system are final and cannot be reversed, canceled, or amended after confirmation, except where madu54's technical systems confirm a verifiable malfunction.
• In the event of a game malfunction or disconnection during a live session, madu54's server logs constitute the authoritative record of the game state at the time of disconnection. madu54 will make reasonable efforts to restore any interrupted session to its last confirmed state, but cannot guarantee restoration in all circumstances.
• Minimum and maximum bet limits apply per game and per session. These limits are displayed within each game interface and may vary by Account tier.
• Sports betting markets, including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, and Timnas Indonesia fixtures, are subject to individual market rules regarding bet settlement, void conditions, and postponement policies. These rules are published on the relevant event page at the time of betting.
• madu54 reserves the right to void any bet placed after the official start of an event if the bet was accepted due to a technical error in the odds or market display.

madu54 is committed to promoting responsible gaming and maintaining a safe, enjoyable environment for all players. As a condition of using the Platform, you acknowledge that:

• Gaming on madu54 is intended for entertainment purposes only and does not constitute a reliable source of income.
• You are solely responsible for the bets and wagers you place, and you accept that losses are a normal outcome of gambling activity.
• You agree to make use of the responsible gaming tools available on your Account, including deposit limits, session time reminders, and self-exclusion options, if you feel your gaming activity is becoming difficult to control.

For full details on available responsible gaming safeguards and support resources, please review our dedicated Responsible Gaming page.

The following activities are expressly prohibited on the madu54 Platform. Engaging in any of the following may result in immediate Account suspension, permanent ban, forfeiture of balances, and reporting to relevant authorities where applicable:

• Providing false, misleading, or fraudulent personal information during registration or at any subsequent point.
• Registering more than one Account on the Platform, whether under your own details or those of a third party.
• Using the Platform to launder money or facilitate any financial crime.
• Exploiting software bugs, errors, or vulnerabilities in the Platform for financial gain.
• Using automated scripts, bots, artificial intelligence systems, or other software tools to interact with the Platform in a way that provides an unfair advantage.
• Colluding with other players in live games or sports betting markets to fix outcomes or share information that constitutes insider advantage.
• Engaging in abusive, threatening, or harassing behavior toward madu54 staff or other players through any communication channel.
• Attempting to circumvent geographic access restrictions through the use of VPN, proxy servers, or similar technologies to access the Platform from a Prohibited Jurisdiction.
• Charging back or reversing a deposit transaction through your bank or payment provider without first contacting madu54's customer support team to resolve the dispute.

All content on the madu54 Platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of madu54 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming entertainment. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without the express prior written consent of madu54.

Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — remains the intellectual property of those respective studios and is used by madu54 under valid licensing arrangements.

madu54 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement and is incorporated herein by reference. By registering an Account, you acknowledge that you have read and understood our Privacy Policy.

Your personal data is used to operate your Account, process transactions, verify your identity, comply with legal obligations, and improve Platform services. madu54 does not sell your personal data to third parties for marketing purposes. Full details on data collection practices, retention periods, and your rights as a data subject are available in our Privacy Policy.

To the maximum extent permitted by applicable law, madu54, its directors, officers, employees, contractors, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.
• Any loss of funds resulting from unauthorized Account access caused by your failure to maintain the security of your login credentials.
• Any technical failure, service interruption, or data loss caused by Force Majeure events, third-party infrastructure failures, or internet connectivity issues outside madu54's reasonable control.
• Any financial decisions you make based on information or odds displayed on the Platform.
• Any loss arising from delays in deposit or withdrawal processing caused by the policies or technical systems of your bank or e-wallet provider.

Where liability cannot be excluded by law, madu54's total aggregate liability to you for any claim arising under or in connection with these Terms & Conditions shall not exceed the total amount of Real Money Funds deposited by you in the 30 days immediately preceding the event giving rise to the claim.

The Platform is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Either you or madu54 may terminate your Account at any time, subject to the following conditions:

• Voluntary Closure by User: You may request Account closure at any time by contacting madu54 customer support. Upon closure, any remaining Real Money Funds will be returned to your verified withdrawal method following a standard security review. Bonus Funds and associated winnings will be forfeited upon voluntary Account closure.
• Termination by madu54: madu54 reserves the right to suspend or permanently close your Account immediately and without prior notice if you breach any provision of these Terms & Conditions, if madu54 suspects fraudulent activity, or if required to do so by applicable law or regulatory obligation.
• Effect of Termination: Upon Account termination, your license to use the Platform ceases immediately. Sections of this Agreement that by their nature should survive termination — including but not limited to Sections 9 (Intellectual Property), 11 (Limitation of Liability), and 13 (Governing Law) — shall remain in full force and effect.

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized principles of commercial contract law, as applied by the competent dispute resolution forum chosen by madu54.

madu54 operates as an internationally licensed gaming platform and acknowledges that the regulatory environment for online gaming varies across jurisdictions. It is your responsibility to ensure compliance with the laws of your own jurisdiction before accessing the Platform.

Any disputes arising under this Agreement that cannot be resolved through madu54's internal complaints process shall be submitted to binding arbitration conducted in English. The arbitration decision shall be final and binding on both parties.

madu54 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, madu54 will provide notice via your registered email address or via a prominent notification on the Platform at least 7 calendar days before the changes take effect. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions.

We encourage you to review this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page reflects the most recent revision.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact our support team. We aim to respond to all formal inquiries within 24 hours (WIB).